Privacy Policy

Effective Date: March 11, 2026

Vitalora Wellness Center (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vitalorawellness.com and interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

 

  1. Business Information

          Vitalora Wellness Center operates the website https://vitalorawellness.com.

          Business Address:

          192 Route 117 Bypass Road

           Bedford Hills, NY, United States

 

          Contact Email:

          vitalorany@gmail.com

 

If you have questions about this Privacy Policy or your personal data, please contact us using the email above.

 

  1. Information We Collect

 

When you visit or interact with our website, we may collect personal information that you voluntarily provide to us.

 

Personal Information may include:

– Full name

– Email address

– Phone number

– Billing address

– Membership purchase information

– Payment transaction details (processed through third-party payment providers)

 

Automatically Collected Information may include:

– IP address

– Device information

– Browser type

– Pages visited

– Time spent on the website

– Advertising identifiers and cookies

 

  1. How We Use Your Information

 

We may use the information we collect for the following purposes:

– To process membership purchases and transactions

– To provide services and customer support

– To send confirmations and service-related communications

– To send marketing emails and promotional updates

– To improve our website and services

– To measure the effectiveness of advertising campaigns

– To comply with legal obligations

 

  1. Payment Processing

 

Payments made through our website are processed through Vagaro, a third-party booking and payment processing platform. Vitalora Wellness Center does not store or process full payment card information directly. Payment data is handled securely by Vagaro in accordance with their privacy and security policies.

 

  1. Marketing Communications

 

When you sign up through our website or purchase a membership, you may receive marketing communications from us.

 

These communications may include:

– Wellness updates

– Membership offers

– Promotional content

– Event announcements

 

Marketing emails and communications are sent through Vagaro.

 

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us.

 

  1. Advertising and Tracking Technologies

 

Our website uses advertising and analytics technologies to understand how visitors interact with our website and to improve our marketing efforts.

 

Meta (Facebook/Instagram) Pixel:

Our website uses the Meta Pixel to measure the effectiveness of our advertising and deliver relevant advertisements.

 

TikTok Pixel:

We may also use the TikTok Pixel to measure ad performance and better understand user interactions with our website.

 

These technologies may collect:

– Website pages visited

– Actions taken on the site

– Device and browser information

– Advertising identifiers

 

  1. Cookies and Tracking Technologies

 

Our website uses cookies and similar tracking technologies to improve functionality and personalize your experience.

 

Cookies may be used to:

– Remember preferences

– Analyze website traffic

– Improve advertising performance

– Enable website features

 

Users may manage cookie preferences through their browser settings or through the cookie consent banner on the website.

 

  1. Third-Party Services

 

We may share necessary information with trusted third-party service providers to operate our website and services.

 

These providers may include:

– Vagaro (booking, payments, email communications)

– Meta Platforms (advertising analytics)

– TikTok (advertising analytics)

 

  1. Data Security

 

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.

 

  1. Data Retention

 

We retain personal information only as long as necessary to:

– Provide our services

– Maintain business records

– Comply with legal obligations

– Resolve disputes and enforce agreements

 

  1. Your Privacy Rights

 

Depending on applicable laws, you may have the right to:

– Request access to the personal information we hold about you

– Request correction of inaccurate information

– Request deletion of your personal data

– Opt out of marketing communications

 

To exercise these rights, contact:

vitalorany@gmail.com

 

  1. Children’s Privacy

 

Our services and website are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18.

 

  1. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised effective date.

 

  1. Contact Us

 

Vitalora Wellness Center

192 Route 117 Bypass Road

Bedford Hills, NY, United States

 

Email: vitalorany@gmail.com